
Five for Friday with Sarah Tibbotts
Did you have other jobs before becoming a Village Manager?
I started working on reception with Uniting as I really didn’t know what I wanted to do after leaving school. After working on reception for a few years I was then poached to work as the Enquiries Officer within the Independent Living team, talking to hundreds of potential clients each week. I was then asked to cover the role of a Village Manager for a few months, and realised I loved it. It’s been seven years in the Village Manager role and I haven’t looked back!
What do you enjoy most about your role?
I’m a people person and love interacting with the residents. If someone was to pick out any resident from one of my villages, I could tell you something special about them.
What have you gained from the DCMI program?
I have learnt a lot through the DCMI program. Whether it is being quizzed on the Retirement Villages Act by MinterEllison, listening to a Q & A session on a relatable topic or accessing the Knowledge Centre for a Master Class or refresher topic, it’s all valuable! It’s wonderful to be in a room with like-minded people learning new things.
How do you manage your time to ensure you can balance responsibilities to residents and your operator, with your own learning and development?
I manage multiple villages so sometimes this can be a challenge! I have to be very organised, and a prioritised to-do list is key!
The one thing you would tell anyone thinking of being a Village Manager.
It’s a very rewarding job and no day will ever be the same.
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