Elevating Retirement Village Management through Professional Development

DCM Institute’s Professional Development Program for Village Managers continues to be a resounding success, with over 500 managers enrolled in our program.

Throughout the months of August and September, our Professional Development Days brought together a wealth of expertise and fostered peer networking, creating a dynamic learning environment. The most recent series of these days covered crucial topics that resonate deeply with the challenges and responsibilities retirement village managers face daily.

We are thrilled to share the highlights of our recent Professional Development Days, which have proven to be invaluable for the professionals enrolled in our program.

Conversations on Dementia in Retirement Living: In this session, we delved into the critical aspects of understanding dementia in retirement living. Our subject matter experts shed light on what village managers need to be aware of to facilitate positive outcomes for residents living with dementia, as well as residents and carers who support them. The insights gained during this session are instrumental in providing compassionate care to residents.

Duty of Care and Legal Considerations: As the care needs of residents continue to evolve, village managers must stay informed about their duty of care and legal obligations. This session explored the legal considerations that must be on our radar, ensuring that retirement villages are well-prepared to navigate the changing landscape of care requirements.

Dispute Resolution in Times of Incivility: Recent reports have highlighted increased incivility within retirement communities, emphasizing the need for effective dispute resolution strategies. Our session on this topic offered valuable tips and techniques for mediating outcomes that protect the relationships between managers and residents involved in disputes.

The feedback from professionals in our program speaks volumes about the impact of these Professional Development Days.

 In Perth, one manager shared, “This was a great day. It was an amazing opportunity to network, and the content was relevant.”

Similarly, a manager from Melbourne remarked, “Today was the best session I have been to,” highlighting the invaluable insights gained during the session on dementia, particularly the access to expert guidance in navigating their community’s current challenges.

At DCM Institute, we are proud to be a catalyst for positive change and build a collegiate network of retirement village managers committed to improving themselves and resident outcomes.

Our Professional Development Program continues to empower village managers with the knowledge, skills, and connections they need to succeed in this ever-evolving field.

If you haven’t already enrolled in our program, we invite you to join our community of dedicated professionals committed to enhancing the retirement living experience for residents. For more information, get in touch here.